FIRST 3 SHOPS
Founding
$199/mo
- Setup
- $0
- Pilot
- 14 days free, after-hours only
- Monthly
- $199, locked for 12 months
- Included
- 100 calls/mo, fair use
- Contract
- Month-to-month
- In return
- Use of anonymized recordings, and a testimonial if it works
AFTER-HOURS ANSWERING FOR HVAC CONTRACTORS
No-heat calls at 9 PM shouldn't go to voicemail.
Your customers call your number. ClearShift answers after hours, takes the details, and routes real emergencies to your on-call tech.
What happens instead, a sample call:
Your after-hours lineSAMPLE CALL
Answered by AI
AI:
Thanks for calling Demo Heating and Cooling…
NO HEAT Put through to on-call tech #1
Read the transcript
- AI
- Thanks for calling Demo Heating and Cooling. I'm the company's automated assistant, and this call is recorded. How can I help?
- Caller
- Our furnace stopped working and it's getting cold in here. There's no heat at all.
- AI
- Sorry to hear that. Can I get your name, the service address and the best number to reach you?
- Caller
- Dana Brooks, 4100 West Sample Avenue, and this number is fine.
- AI
- Thanks, Dana. About how old is the furnace, and do you smell gas or have a CO alarm going off?
- Caller
- It's maybe twelve years old. No gas smell, no alarm.
- AI
- No heat is an emergency for us, so I'm putting you through to the on-call technician now. Please stay on the line.
When nobody picks up:They don’t leave a voicemail.They call the next shop on Google.
WATCH IT WORK
From the call to the on-call phone to your inbox.
WHAT YOU GET
A job sheet for every call.
Each call lands in your inbox with the details, the recording and the transcript. Every call is also on your dashboard.
New after-hours call · Sample job sheet
- Caller
- Dana Brooks
- Callback
- (312) 555-0142
- Address
- 4100 W Sample Ave, Chicago
- Problem
- Furnace stopped, no heat
- System age
- About 12 years
- Emergency
- Yes (no heat). Put through to on-call #1, answered
- Received
- 9:14 PM
Recording · Transcript
HOW IT WORKS
Three steps, and you keep your number.
- 1Forward after-hours or no-answer calls to your ClearShift number.
- 2It asks your questions and applies your emergency rules.
- 3Emergencies go to whoever is on call; the rest is in your inbox by morning.
SCOPE
What it handles, and what it won't.
HANDLES
- +No-heat and leak calls
- +Service requests
- +After-hours calls
- +Overflow when your office can't pick up
WON'T DO
- –Quote prices
- –Diagnose problems
- –Book into your calendar (yet)
- –Call anyone outbound
PRICING
Monthly. No contract.
SHOP 4 ON
Standard
$299/mo
- Setup
- $500
- Pilot
- None
- Monthly
- $299
- Included
- 100 calls/mo, fair use
- Contract
- Month-to-month
Both plans: an automated assistant, set up and reviewed weekly by the founder. Forward your line back anytime.
FAQ
Questions owners ask.
Will callers know it's AI?+
Yes. It says it's your company's automated assistant at the start of every call.
Is the call recorded?+
Yes, and the greeting says so.
What if it gets something wrong?+
You get every recording, and we review them with you every week.
I'm on Jobber or Housecall Pro. Do I need this?+
Their built-in AI may be enough if you'll set it up and check it. We do that for you, plus on-call routing.
What do you need from me?+
A 30-minute call and your on-call list.
How do I cancel?+
Forward your line back. It's month-to-month.
WHO YOU'LL TALK TO
Gurnoor Singh
I build and run ClearShift myself. I set up your line, tune it on your real calls and review every recording with you each week.
Book a 15-min walkthrough.
I'll call you, hear how after-hours calls work at your shop today and show you what your line would sound like.